Read our support section for getting started or troubleshooting

In our support section you can access help articles, read about known issues, and request help if you have problems.

When contacting customer service, it is essential to include your license number. This enables our Support Team to identify you and what Rate On product you use which will ensure a speedy response time.

If you haven't found the answer to your question on our web site, please email us at support@rateon.net